Digital Distribution Australia Selects SPECTRUM(R) Infinity(TM)

Aprisma Management Technologies, Inc., a Gores Technology Group, LLC Company, today announced that Digital Distribution Australia (DDA) has selected Aprisma's SPECTRUM® Infinity(TM) to monitor the performance and reliability of its digital video broadcast and telecommunications infrastructure. DDA's network enables over 90% of Australia's telco carriers and major television broadcasters to offer voice, video, data, and Internet services to consumers. Carriers depend on DDA for customer access, content, and long-haul communications through regional Australia.

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"We rely on SPECTRUM as our Manager of Managers (MoM) for actionable information," Patrick Hopgood, System Administrator for DDA explained. "The holistic view ensures that we can verify and validate the integrity of our transmission infrastructure, while automating previously manual tasks."

DDA chose SPECTRUM as the MoM based on its leading root cause analysis to prioritize, pinpoint, and notify regarding service problems and impacted customers. SPECTRUM's fault isolation and alarm notification is already alerting DDA immediately of any degraded or failed devices throughout its expansive network, while SPECTRUM iAgent is cost-effectively monitoring the server infrastructure. SPECTRUM's reporting solution will help DDA quickly verify and validate SLAs with at-a-glance actionable information tailored to executives, operations staff, service owners, and customers.

"We work behind the scenes to ensure that the solutions service providers offer to Australian consumers over our network consistently meet or exceed all service quality objectives," Hopgood continued. "As we expand to offer comprehensive service level management, it will be essential that the software platform we deploy be capable of end-to-end management."

DDA is a carrier's carrier, providing mission-critical services to broadcast and telecommunications customers. It has built and deployed one of the world's largest microwave radio networks, consisting of over 8,500 route kilometers with a capacity of 1 Gigabit-per-second along Australia's eastern coast and into Tasmania. DDA operates 120 communications sites between Hobart and Rockhampton, an SDH microwave network covering 30 sites between Sydney and Melbourne, fiber networks in Sydney, Melbourne, Brisbane and Wollongong, and a carrier class ISP network offering HDSL and ADSL services.

DDA's wireless telecommunications network is the aggregation point for Australia's regional service providers as well as two partners, Australian broadcasters WIN Television and Southern Cross Broadcasting. A fully redundant ATM network with over 100 points of presence (POPs) enables DDA to guarantee QoS to service providers. The 24x7 network operations center in Sydney uses SPECTRUM to monitor availability and reliability for Sun Microsystems servers as well as 1,000-plus routers and switches from Cisco, Foundry, Lucent, Marconi, ECI, and Atecom.

Allied Technologies Group is working with DDA to fully deploy SPECTRUM. As DDA begins offering Digital Video Broadcasting (DVB), a new technology in Australia that requires extensive customization of multi-vendor devices, SPECTRUM's ability to easily discover and configure network devices will prove especially valuable in helping them quickly roll out and manage this new technology.

"We value the close working relationship we're building with Aprisma's local Australian office," Hopgood concluded. "It's quite helpful to have their technical and sales resources right here. As questions arise, we have found them to be extremely responsive and we anticipate a long and successful partnership with Aprisma."

About Digital Distribution Australia

Digital Distribution Australia (DDA) is the major regional telecommunications provider for voice, video, data, Internet access, IP, and VPNs. DDA is a 'carrier's carrier,' delivering managed bandwidth services for video, data, and voice. In addition to carrying over 90% of regional broadcasting traffic, the network also services DDA end users through companies such as Optus, Vodafone, and SPTT Telecommunications. DDA partnered with two Australian broadcasters, WIN Television and Southern Cross Broadcasting, to build and operate a wireless telecommunications network along the east coast of Australia. The fixed infrastructure network was completed in 2002 and reaches every significant regional town between Cairns and Melbourne. (http://www.ddaustralia.com.au)

About Aprisma Management Technologies

As the leader in Service Level Intelligence(TM) solutions, Aprisma's SPECTRUM® software manages the health and performance of networks and the business services that rely on them. With over 10 years experience delivering rapid return on investment for over 1,000 leading companies in more than 40 countries, SPECTRUM solutions are delivered on time and on budget. Over $500 million has been invested to date in the research and development of the SPECTRUM software suite, and an intellectual property portfolio of over 100 patents serves as evidence of Aprisma's continual innovation and industry thought leadership. The company's culture is centered on the principle "There is nothing more important than our customers" to strengthen the knowledge, trust and respect customers gain from a relationship with Aprisma. Additional information on SPECTRUM and related Aprisma solutions is available at http://www.aprisma.com.

On January 10, 2005, Concord Communications, Inc. (Nasdaq: CCRD - News), a global provider of Business Service Management (BSM) software solutions, announced that it signed a definitive agreement to acquire privately-held Aprisma Management Technologies, Inc., from Gores Technology Group, LLC, for approximately $93 million in cash. The acquisition is subject to customary closing conditions and is expected to close in the first quarter of 2005.

About Allied Technologies Group

Allied Technologies Group (Allied) is the market leader in Enterprise Management Systems and as an independent solution provider, it empowers businesses to realize and grow their success through effective, efficient management of their IT infrastructures. Allied is committed to the delivery of solutions which align IT operations with key business goals and objectives, enabling Allied's customers to realize demonstrated value from their technology investments. As a valued technology partner to Allied, Aprisma is a leader in business service management and its SPECTRUM product suite adds significant value to Allied's customer base. Together, Allied and Aprisma are committed to design, implement, and maintain management systems that support Allied's customer business processes. (http://www.allied.com.au)

About Gores Technology Group

Gores Technology Group, LLC ("Gores") is a private investment firm focused on the technology, telecommunications, and business services sectors. Since 1987, Gores has amassed an enviable track record of successful investments within these sectors. The firm combines the seasoned M & A team of a traditional financial buyer with the operational expertise and detailed due diligence capabilities of a strategic buyer. Gores has a long standing record of creating sustainable value in its portfolio companies by focusing on customers and employees, supporting management with operational expertise, and providing the capital required for growth. Headquartered in Los Angeles, California, Gores maintains offices in Boulder, Colorado; London; and Zurich. (http://www.gores.com)

Forward-Looking Statements Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Any forward-looking statements contained herein are based on current expectations, but are subject to a number of risks and uncertainties. The factors that could cause actual future results to differ materially from the forward-looking statements include the following: fluctuations in customer demand, the Company's ability to manage its growth (including the ability to hire sufficient sales and technical personnel), the risks associated with the expansion of the Company's distribution channels, the risk of new product introductions and customer acceptance of new products, the rapid technological change which characterizes the Company's markets, the risks associated with competition, the risks associated with international sales as the Company expands its markets, and the ability of the Company to compete successfully in the future. Aprisma and Gores undertake no obligation to update information contained in this release.

SPECTRUM is a registered trademark of Aprisma Management Technologies. All other trademarks are the property of their respective owners.




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Source: Aprisma Management Technologies, Inc.